It’s time that claims management is re-engineered for better claims outcomes.

Auto Liability Claims

  • A model that is as distinct as our results.
  • The investigation is separate from Claims Administration thereby giving focus to the most important element.

A Team Dedicated to Investigate on a 24×7 Basis

  • Focus on that task of immediate, thorough investigation while seeking early resolution opportunities.
  • When a clear defense is warranted we recommend it be communication to Plaintiff Counsel when they are involved.

A Team Dedicated to Claim Management

  • The early, in depth investigation results in less claims escalating in value.
  • A constant aggressive approach, regardless if attorneys are involved, will reduce if not avoid exposure.
  • When the mechanism of injury is highly questionable we recommend communicating to Plaintiff Counsel the documentation to support why their case will not prevail.

We Are Your Virtual Claims Settlement Assistant



“As an FYI, we had an insurance company claims review last week. My take away was that I was foolish not to start our relationship earlier. Thanks for what you do.” -Attorney Matthew Bates, Evans Delivery

“John, just the threat that we were going to do this reduced demand from $300K to $50K and we settled for $25K on Friday afternoon! Thanks for your help!” -Doug Betkowski; Litigation Director, Swift Transportation

“Primacy’s understanding of complex medical conditions and aggressive (yet diplomatic) manner of working with insurance claims adjusters has resulted in settlements much lower than they would have been had we not used your firm. I only wish we had known about your firm many years ago.” -Alfred Bartolotta, President, George Hildebrandt Trucking


We Are Trained Skeptics